Check Your Application Status

Track your Azerbaijan e-Visa application progress in real-time. Get instant updates on processing status and download your approved visa when ready.

Check Application Status

Enter your reference number and email to track your application

Found in your confirmation email
Email used during application

How to Find Your Reference Number

Your reference number is provided in multiple places for easy access.

Confirmation Email

Check your email for the confirmation message sent immediately after payment. The reference number is clearly displayed at the top.

Example:
Reference: AZ2024123456789

Payment Receipt

Your payment receipt email also contains the reference number. Look for the transaction details section.

Format:
AZ + Year + Unique Number

SMS Notification

If you opted for SMS notifications, the reference number is included in all text message updates.

Length:
13-15 characters
Can't find your reference number? Check your spam/junk folder or contact our support team with your email address and approximate application date.

Understanding Application Status

Learn what each status means and what to expect at each stage of processing.

Application Received

Status: Payment confirmed, application in queue

What's happening: Your application and payment have been successfully received. We're preparing to begin processing.

Next step: Document review will begin within 24 hours

Estimated time: 0-24 hours

Under Review

Status: Documents being verified

What's happening: Our team is reviewing your application and documents for completeness and accuracy.

Next step: Submission to government for processing

Estimated time: 2-24 hours

Processing

Status: With Azerbaijan government

What's happening: Your application has been submitted to Azerbaijan authorities for official processing and approval.

Next step: Government decision and visa issuance

Estimated time: 1-5 business days

Approved

Status: Visa approved and ready

What's happening: Your e-Visa has been approved by Azerbaijan authorities and is being prepared for delivery.

Next step: Email delivery within 1 hour

Estimated time: 0-1 hour

Delivered

Status: e-Visa sent to your email

What's happening: Your approved e-Visa has been delivered to your email address as a PDF attachment.

Next step: Print your visa and travel to Azerbaijan

Action required: Download and print your e-Visa

Additional Information Required

Status: Action needed from applicant

What's happening: We need additional documents or clarification to proceed with your application.

Next step: Check your email for specific requirements

Action required: Respond within 48 hours

Troubleshooting Status Check

Common issues and solutions when checking your application status.

Common Issues

Reference Number Not Found

Possible causes:

  • Typing error in reference number
  • Using wrong email address
  • Application still being processed into system

Solutions:

  • Double-check reference number format
  • Verify email address matches application
  • Wait 2-4 hours after payment and try again
  • Contact support with payment confirmation

Status Not Updating

Possible causes:

  • Normal processing delays
  • Government holidays or weekends
  • High application volume

Solutions:

  • Check processing time estimates
  • Consider holiday schedules
  • Contact support if beyond estimated time

Getting Help

Email Support

Send us your reference number and we'll provide a detailed status update.

Email Support

Phone Support

Speak directly with our support team for immediate assistance.

Call Support
Have your reference number ready when contacting support for faster assistance.

What to Do After Your Visa is Approved

Important steps to take once your Azerbaijan e-Visa is approved and delivered.

Download Your e-Visa

  • Check your email for the PDF attachment
  • Download and save multiple copies
  • Verify all information is correct
  • Save to cloud storage as backup

Print Your e-Visa

  • Print in color (recommended)
  • Use high-quality paper
  • Print multiple copies
  • Keep digital copy on phone

Prepare for Travel

  • Check passport validity (6+ months)
  • Verify travel dates within visa validity
  • Prepare supporting documents
  • Review entry requirements

Stay Updated with Notifications

Choose how you want to receive updates about your application status.

Email Notifications

Automatic Email Updates

Receive automatic email notifications at each processing stage:

  • Application received confirmation
  • Review started notification
  • Processing status updates
  • Approval and delivery notification

Included: Free with all applications

SMS Notifications

Text Message Updates

Get instant SMS notifications for important milestones:

  • Processing started
  • Government submission
  • Approval notification
  • Delivery confirmation

Cost: Small additional fee (optional service)

Tip: Add our email address to your contacts to ensure notifications don't go to spam.

Status Check FAQ

How often is the status updated?

Status is updated in real-time as your application progresses through each stage. Major updates occur within 2-4 hours of actual processing milestones.

Can I check status without reference number?

No, the reference number is required for security. If you've lost it, contact support with your email address and approximate application date.

What if my status shows an error?

Contact our support team immediately with your reference number. We'll investigate and provide a resolution within 24 hours.

Can I track multiple applications?

Yes, each application has a unique reference number. You can check the status of multiple applications separately using their respective reference numbers.

How long can I access my status?

Status tracking is available for 90 days after visa delivery. After that, contact support if you need historical information.

What if I need to change my email?

Contact support with your reference number and new email address. We can update your contact information for future notifications.

Need to Apply for a New Visa?

Start your Azerbaijan e-Visa application now and track it every step of the way

Real-time tracking • Email notifications • 24/7 support • Secure processing